In the present context the word "responsibility" takes on a special purpose of protecting each one of us. Our social responsibility and our safety, of all, must be strengthened by the efforts of each of us.
For the saftey of us all, it is important to know that:
- Wearing protection mask in branches and headquarters is mandatory. It is important that the mask covers both nose and mouth.
- Every day, between 13:00 and 13:30, branches are closed for sanitation of work spaces.
- In order to avoid congestion inside the Idea::Bank units, is allowed access of maximum 1 client per 1 employee.
- In the branches we maintain the safety distance of 1.5 m between persons.
- We have disinfectants in all the Idea::Bank locations, which you can use with confidence; we also periodically disinfect our branches;
- ATMs function optimally, they have proper maintenance and cash is added periodically, and the use of the entire Euronet ATM network is not commissioned for Idea::Bank card holders , if they meet the condition for activating Idea::activ offer and make at least 3 payments in the previous calendar month.
- We have the necessary technology to work from home in order to continue our activities. We have a solid continuity plan for the activities we manage.
- Face-to-face meetings have been limited, our audio and video conferencing systems being routinely used.
- All employees comply with the measures imposed by the authorities, they are in self-isolation if they have traveled to risk areas.
- The safety of our clients' assets is essential. Your money is safer than ever at the bank. In order to protect health, please avoid contact with cash and use electronic payment instruments.
Alternative banking tools:
- Idea::myBank, FREE internet banking service through which you can access the products you already have at Idea:Bank and carry out transactions (payments, receipts, currency exchange, deposit building) https://bit.ly/3hexFln;
- Idea::shopping card, credit card in installments that can be used and obtained online https://bit.ly/2w5fpZR;
- Idea::debit card, for quick contactless and online transactions;
- Idea::WebDepo, helps you open an online deposits from the comfort of your home, no current account and without going to the bank https://bit.ly/38J4vWZ;
- Idea::WebCredit, online loan with digital signature https://bit.ly/2wVazym;
- Installments payment for loans and credit cards at SelfPay payment stations https://bit.ly/2xvvkB6.
And if all this is not enough and you need help, don't forget to give us a call at Idea:: call center *4455 or write to us at firstname.lastname@example.org.