We want to offer you, our client, remote solutions to make this period as easy as possible. When you need Idea::Bank, our contact center *4455 helps you with everyday home banking.
On this page you will find remote banking solutions both for individuals and companies, available between Monday - Friday 8:30 AM - 7 PM. Solve everything with a phone call at *4455 or an email at salut@idea-bank.ro, so you can safely #StayHome.
Individuals:
- Information about own accounts / products / transactions
- Updating personal data / contact details (eg phone number, email address, ID dta, card delivery addresses)
- Request postponement of monthly installments for loan products
- Request account statement / credit card account statement
- Request loan repayment chart up to date (sent by email)
- Request activation of internet banking service
- Block / unlock / reset internet banking password
- Applying and granting of credit card by telephone, without going to the branch (request, signing contract, courier delivery of credit card)
- Debit card issuance
- Debit / credit card activation
- Decit / credit card block / unlock
- Debit / credit card reissuing, including request for courier card delivery
- Reset debit / credit card PIN
- Modify transaction limits for debit / credit card
- Close debit card
- Credit card closing address
- Request for payment refusal for debit / credit card transactions.
Companies:
- Information about own accounts/transactions
- Request postponement of monthly installments for financing products
- Password unlock / reset for internet banking service
- Debit / credit card reissuing, including request for courier card delivery
- Card block / unlock
- Reset debit / credit card PIN
- Modify transaction limits for debit / credit card
- Request account statement
If you have questions or need help, do not forget that you can contact us at Idea:: call center *4455 / 021.318.95.00, as well as by email at salut@idea-bank.ro.